Shipping policy

Shipping Policy — Malika Home Accessories

Thank you for shopping with Malika Home Accessories. Below is our Shipping Policy that explains how we process, ship, and deliver orders.

We currently ship nationwide داخل مصر.
If international shipping becomes available, it will be announced on our website/social pages.

Orders are typically prepared and packed within 1–3 business days.
During peak seasons (Ramadan, Eid, promotions), processing may take a bit longer.

Business days exclude Fridays and official holidays.

Delivery time depends on your city and courier schedule:

These are estimates and may vary due to courier delays, weather, holidays, or unexpected circumstances.

Shipping fees are calculated based on location, package size/weight, and courier rates.
The final shipping cost will appear at checkout (or will be confirmed with you before dispatch if orders are placed via DM).

Please make sure your address and phone number are correct and reachable.
If delivery fails due to incorrect details or the customer being unavailable, a re-delivery fee may apply.

If tracking is available through the courier, we will share the tracking number once the order is shipped.

All orders are securely packaged to help ensure safe delivery.
For fragile items (wood décor, copper lanterns, glass details), we use extra protective packing.

If your order arrives damaged or incomplete:

Contact us within 24 hours of delivery.
Share clear photos/videos of:
- the item
- the packaging
- the shipping label (if available)

We will review and support you according to our Return & Refund Policy.

If an order is refused, unclaimed, or returned to us due to customer unavailability:

The customer may be responsible for two-way shipping fees (shipping + return), depending on the case.

For shipping questions or delivery support, contact us via: